Mindplace.com.au Privacy Policy
Mindplace.com.au and its related bodies corporate is an overseas operator we are a drop-ship agent for an overseas company. We are bound by the Privacy Principles, which are designed to promote protection of the privacy of individuals. At Mindplace.com.au, we place a high value on respecting the privacy of individuals.
This policy explains the type of personal information that we collect from you, how that information is used and disclosed, what happens in the event of unauthorised access, disclosure or loss of your information, and how you may contact us if you have any enquires or complaints.
Collection of Information
We collect the personal information necessary to provide our products and services. Personal information is information about you, including your name and contact, work and banking details.
We also collect personal information about our customers, so that we can complete business transactions, purchase or deliver products and services, administer accounts, provide customer support and meet regulatory requirements.
Examples of the information we collect and hold include:
• contact details of customers and suppliers,;
• information relevant to the provision of our products and services;
• billing and financial information of our customers and suppliers; and
• information for planning, product development and research purposes.
Web Site Data Collection Practices
Information is collected indirectly about you if you use our websites, including IP Addresses, browser type, geographic location and domain name from which you enter the site. We use this information to administer our websites, analyse user trends and movement and collect demographic information about its users.
When browsing the websites, you may be offered the opportunity to receive sales or promotional information. You must fill in an appropriate lead form and confirm you wish to receive this information. Contact information (e.g. name, mail/email address, telephone and fax number) will be collected.
Use and Disclosure
We will use and disclose information we hold about you for the purpose for which it was collected and for other related purposes reasonably expected. We may also use or disclose information where written, verbal or implied consent to use or disclosure has been provided.
If we engage a service provider to do something on our behalf (e.g. mailing houses, suppliers of internet support services, auditors, debt collection agencies, process servers or lawyers) then we may exchange your information with that service provider for the purposes for which the service provider has been engaged.
We may also use your personal information for analysis and planning, product development and research purposes, and use or disclose your information where it is required or permitted by law to do so or where the use or disclosure is in the public interest.
Direct Marketing
From time to time, we may use your personal information to inform you about our products and services, including special offers. If you do not wish to receive this information, please contact us on the details at the end of this policy. Once you let us know that you no longer wish to receive this information, we will stop sending it to you. You can let us know at any time if you want to resume receiving information about our products and services. We do not disclose your information to organisations outside of our own for the purposes of allowing them to direct market their products to you.
Ensuring Your Personal Information is up to Date
We rely on the personal information we hold about you in conducting our business. We take reasonable steps to make sure that the personal information we collect is accurate, up-to-date and complete.
This means that from time to time, we may ask you to tell us if there are any changes to your personal information. If you find that information we hold about you is incorrect, please contact us immediately on the details at the end of this policy and we will correct it.
Security of Your Personal Information
The security of your information is important to us and we take reasonable precautions to protect your information from misuse, loss, unauthorised access, modification or disclosure. Some of the ways we protect your information include:
• external and internal premises security;
• restricting access to personal information to staff who need it to perform their day-to-day functions.;
• maintaining technology products to prevent unauthorised computer access including identifiers and passwords; and
• maintaining physical security over paper records.
In the event that there is unauthorised access to, unauthorised disclosure of, or loss of your information (Eligible Data Breach), and the Eligible Data Breach is likely to result in serious harm to you, we are required by law to notify the Authorities of the breach and take reasonable steps to notify you and anyone at risk from the Eligible Data Breach of its details. Such notification to you will include a description of the breach, the kind of information concerned and recommend steps you should take in response to the breach. If we are unable to notify you directly, details of the Eligible Data Breach will be published on our website and we will otherwise take reasonable steps to publicise the details.
Access and Correction
Generally, we will give you access to the information we hold about you within a reasonable time after you make a request for access. To request access, contact us on the details at the end of this policy. In some instances, we may refuse to give you access to information, and will provide you with reasons for refusing access in writing.
We will correct your information if we discover, or you are able to show, that the information is incorrect. If you seek a correction and we disagree that the information is incorrect, we will provide you with our reasons in writing for taking that view.
We may charge you a fee for informing you about what personal information we hold. This fee will be charged to cover our reasonable costs in locating and supplying the information.
Website Material
Mindplace.com.au takes no responsibility for any error or omission relating to this information. To the maximum extent permitted by law, Mindplace.com.au will not be liable for any cost, loss or damage suffered by you through your use of Mindplace.com.au’s internet sites or any information contained thereon. Mindplace.com.au does not guarantee or warrant the accuracy, completeness or currency of any of the information provided. The contents of this website are solely intended to provide a general understanding of the subject matter and to assist our customers and potential customers assess whether they require further information.
Liability
Mindplace.com.au is not responsible to you or anyone else for any loss suffered in connection with the use of this website or any of the content. This includes, but is not limited to, the transmission of any computer virus.
Mindplace.com.au makes no warranties or representations about this website or any of the content. We exclude, to the maximum extent permitted by law, any liability which may arise as a result of the use of this website, its content or the information on it.
Where liability cannot be excluded, and liability incurred by us in relation to the use of this website or the content is limited as provided under the Competition and Consumer Act (Sh 2, s 64A). We will never be liable for any indirect, incidental, special or consequential loss arising out of the use of this website, including loss of business profits.
Mindplace.com.au’s Intellectual Property
Unless otherwise indicated, Mindplace.com.au owns the copyright in the content on this website. Some of the copyright in the content may be owned by someone else and is included on our website under licence or agreement.
You may only access and use the content for non-commercial or personal use unless you have prior written approval from us. You may print out any content on this website for your personal use. All other use, copying or reproduction of this website or any part of it is prohibited (except to the extent permitted by law). None of the content or any part of it may be reproduced on any other Internet website. If you seek to reproduce or otherwise use the content in any way it is your responsibility to obtain approval for such use where necessary.
Inquiries and Complaints
If you have an inquiry or complaint about how we handle your personal information, please contact us on the details at the end of this policy. We have a complaint handling process for dealing with complaints, details of which are available on our website or can be provided on request by calling us on the details at the end of this policy. The process can include the involvement of our Compliance and Consumer Advocate. You can also make a complaint, either before or after our complaint handling process is completed, to the local Authorities.
We may change our privacy policy from time to time. The changes take effect once they are published on our website.
Contacting Mindplace.com.au
You can contact us about any privacy issue, including any issue covered in this privacy policy by writing to, or emailing us at:
Mindplace.com.au
PO Box 1003
St. Ives
NSW 2075
Australia
E: shop@mindplace.com.au
E: gadilife@gmail.com